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QIB Extra Client Satisfaction Survey

To ensure we continue to deliver a high quialty experiance to our clients, we would like to ask you ten questions relating to your experience with QIB Extras. The feedback provided is regularly reviewed and discussed with improvement actions taken where identified.

Contact name

Contact company name

Contact email address

Did you feel that our team listened to your needs, and that we were able to cover all of your concerns when we discussed your research project with you?

Please rate your experience with us during the initial project discussion stage on the parameter below.

Poor
Below-average
Average
Above-average
Exceptional

Please leave any comments you have, relating to the negotiation stage, in the section below:

After discussing the research project with our team, we will identify the resources required and provide you with a proposal document, quoting the cost of the research project and providing a detailed description of what we would need to conduct the project.

Do you believe your requirements were addressed in the proposal that was provided to you?

Poor
Below-average
Average
Above-average
Exceptional

Please leave any comments you have, relating to the contract stage, in the section below:

We have completed the research project, and the research report has been sent to you by email. The email may include additional data or graphs as requested during the negotiation phase of the project.

How would you rate the report's presentation, accuracy, clarity, and content quality?

Poor
Below-average
Average
Above-average
Exceptional

Please leave any comments you have, relating to the reporting stage, in the section below:

How would you rate your overall experience with QIB Extra?

Poor
Below-average
Average
Above-average
Exceptional

Please leave any comments you have, relating to your overall experience, in the section below:

How did you hear about QIB Extra?

Would you return to us for your future research project needs if the opportunity arose?

Yes
No

Would you recommend our service to a colleague, partnering company, or organisation in need of a similar research project?

Yes
No

How would you rate your overall experience with QIB Extra?

Do you have any additional feedback that you would like to provide to us regarding our service, or us as a company?

QIB Extra - Food Science Solutions Fast