QIB Extra's Quality Policy

QIB Extra's Quality Policy


  31/10/2023 11:37:52

QIB Extra Ltd.’s Quality Policy

QIB Extra Ltd is a 100%-owned subsidiary of the Quadram Institute Bioscience (QIB). It operates as an autonomous company as an embedded operation within QIB although with some staff and facilities of its own.

QIB Extra Ltd aims to improve the productivity of its customers and help them to ensure the quality and safety of their products by undertaking applied research projects or consultancies. It also aims to facilitate the interaction of QIB’s scientists with industry and generate income to benefit QIB’s overall scientific capability.

QIB Extra Ltd is responsible for all work within QIB which is directly funded by Industry. This includes all work performed by divisions within QIB Extra:

QIB Extra Ltd has chosen to apply ISO 9001:2015 Quality Standard to its work. QIB Extra Ltd projects will be compliant with QIB Extra Ltd Quality Management Systems.

The Quality Manual describes the management and activities of QIB Extra Ltd, for reference by its personnel and as a framework for the Quality Management System. All staff working on projects managed by this entity will be required to follow the QA procedures detailed in the Quality Manual.

QIB Extra Ltd aims to:

  • Undertake short-, and longer-term applied research, trouble-shooting and specialist analysis making QIB’s expertise available and affordable to all companies.
  • Provide rapid cost-effective solutions to a wide range of problems in the food, health and allied sectors.
Brand promise:
  • Providing industry with access to world-leading research, analytical services, and facilities.’
 In doing so we will be:
  • Customer focused – always friendly, approachable and responsive
  • Value for money – affordable pricing
  • Dynamic – exceeding expectations; demonstrating initiative
  • Dependable – reliable; delivering quality solutions
  • Science leaders – always at the forefront of our chosen fields

 We continually aim to improve:

  • The quality of our service;
  • The delivery of effective information and understanding to our stakeholders (government, industry, public, scientific community and staff);
  • The rigour and efficiency of our research and business processes.
If you have a question regarding our quality policy, or you have a project you would like to discuss please contact us on the following;
+44 (0) 1603 255001
QIB Extra Ltd, Quadram Institute, Norwich Research Park, Norwich NR4 7UQ.

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