Quality Policy


Quality Policy


  08/02/2018 15:36:10

QIB Extra Ltd.’s Quality Policy

QIB Extra Ltd is a 100%-owned subsidiary of the Quadram Institute Bioscience (QIB). It operates as an autonomous company as an embedded operation within QIB although with some staff and facilities of its own.
QIB Extra Ltd aims to improve the productivity of its customers and help them to ensure the quality and safety of their products by undertaking applied research projects or consultancies. It also aims to facilitate the interaction of QIB’s scientists with industry and generate income to benefit QIB’s overall scientific capability.
Since July 2015 QIB Extra Ltd is responsible for all industrial, industrially-related and consultancy work for QIB. It also supports the commercial activities of QIB’s National Capabilities:
 
  • National Collection of Yeast Cultures (NCYC)
  • Food Databanks
QIB Extra Ltd has chosen to apply ISO 9001:2015 Quality Standard to its work. QIB Extra Ltd projects will be compliant with QIB Extra Ltd Quality Management Systems.

The Quality Manual describes the management and activities of QIB Extra Ltd, for reference by its personnel and as a framework for the Quality Management System. All staff working on projects managed by this entity will be required to follow the QA procedures detailed in the Quality Manual.
 
QIB Extra Ltd aims to:
  • Undertake short-, and longer-term applied research, trouble-shooting and specialist analysis making QIB’s expertise available and affordable to all companies.
  • Provide rapid cost-effective solutions to a wide range of problems in the food and allied sectors.
Brand promise:
  • ‘We will use our expertise in food (and related) science to bring about a step change to our clients’ business performance.’
 In doing so we will be:
  • Customer focused – always friendly, approachable and responsive
  • Value for money – affordable pricing
  • Dynamic – exceeding expectations; demonstrating initiative
  • Dependable – reliable; delivering quality solutions
  • Science leaders – always at the forefront of our chosen fields
 
We continually aim to improve:
  • The quality of our service;
  • The delivery of effective information and understanding to our stakeholders (government, industry, public, scientific community and staff);
  • The rigour and efficiency of our research and business processes.
If you have a question regarding our quality policy or you have a project you would like to discuss please contact us on the following;
 
info@qibextra.co.uk
+44 (0) 1603 255342
QIB Extra Ltd, Norwich Research Park, Colney Lane, Norwich NR4 7UA.


 

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